Shipping Information

Dispatch and Delivery

We aim to dispatch all orders within 1-2 business days but during busy times (or when the kids are sick or on holidays) this may take longer! If you need your order processed quickly for any reason please feel free to contact us on admin@lightonthesea.co.uk and we’ll try our best to help.

All UK orders include free postage and are sent via the Royal Mail 48 Hour Tracked service.

We’re sorry but at the minute we don’t deliver to the EU/NI as we cannot meet the GPSR requirements. We’re working on this and will provide updates as we can.

Our online shop is set up for delivery to a number of countries, including the UK, the USA, Canada, Australia and New Zealand. Orders are sent via Royal Mail International Tracked service. If you would like to place an order for delivery outside of these countries please contact us for pricing information.

Returns

We hope you’ll love your item(s) and there won’t be any need to discuss returns but if you do have an issue with your order please get in touch and we’ll make every effort to help.